Friday, November 1, 2019
Article analysis Negotiation Without a Net Essay
Article analysis Negotiation Without a Net - Essay Example 4) as well as special communication skill such as empathic listening and active listening (p. 5). The strategic considerations of the negotiation process described in the article bear much similarity to business negotiations. For instance, police negotiations are goal-directed (p. 4). The negotiator has to remember the goal in order to modify tactics and strategies. Secondly, as suggested in the case of suicide negotiations (p. 7), it is essential that both sides feel that not negotiating is the worst option. This reflects the importance of a win-win approach to negotiation. An interesting insight provided into the structure of the negotiation process is that negotiation can be conducted as ââ¬Å"a series of small agreements (p. 4).â⬠This helps to set milestones to what might be a tedious process. It also helps to build trust and commitment to build the relationship. Another important strategic insight into the techniques of negotiation is that by engaging with one another, the negotiators can extract useful information about one another and use it to their strategic adva ntage. This has been referred to as mirroring (p. 5). Finally, the importance of teamwork is highlighted in the article as a vital means of ensuring the success of the negotiation. Negotiating can be a tiring and stressful process; hence, the presence of a team with specialized roles can help to make the process efficient (p. 6). Personal characteristics and behaviours of the negotiators are also analyzed in this article. For instance, it is suggested that the negotiator should have maximum control over emotions while not ignoring their existence (p. 6). This holds similarity with the theory of emotional intelligence where self-awareness and control are emphasized for successful communication. Secondly, it is important for the negotiators to detach their personal self from the situation. This helps them to avoid taking
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