Sunday, April 7, 2019
Leadership Assessment Essay Example for Free
Leadership Assessment EssayLeadership exactlytocks be scoop up defined as beauty. One may say that is in the eye of the beholder. The best managers consistently anyow different leaders to emerge and inspire their police squadmates. My prior organization, Comcast Corporation, a telecommunications provider, mission contestation is to deliver a superior experience to their customers each day. Jason Biske, whom is Director of Sales and Operation, created an purlieu where Comcast is focused alone on customers by building relationships. When we would see him, he would always speak and ask how your day or gross revenue was going. Jason was really big on keeping the sales events floor informed of recent promos or contests that were going on by sending constant email communications, ongoing training sessions, or retentiveness focus groups on various processes of improvement in the sales process. When it came to leadership styles, Jason Biske demonstrated several. He embraced democratic, coaching, pace backing, and authoritative.He initiated structure and created an environment that made you feel a part of something. A extensive with that he showed consideration. We felt wish our opinions mattered and there was a concern for the employees. Leaders provide a sense of way of life for the employees of the organization. Without this sense of direction (both strategic and ethical), the organization and its employees could easily lose their direction.In order for any leader to be successful all styles need to be incorporated. Leaders, therefore, ar given the responsibility of creating and shaping culture. The organizational structure that has been created has positioned the company in the smartest way possible. As the world changes, the culture of organizations must(prenominal) sometimes be re-shaped to interrupt fit the environment and the overall strategy of the organization (Buhler).Comcast strongly believes in teamwork, integrity, creativity and comm itment within the organization.Managers must be convinced of the benefits as swell as higher motion for their teams if they are to become enthusiastic leaders of change. Above all, senior executives should encourage managers to think big the new world of work opens up new possibilities for how companies define their boundaries and organize work (Lund, 2012).Having such a strong team of leadership gives employees as well as potential talent something to look forward to in regards to a career. The positive thing or so having a clear organizational structure is simply it allows you to see the formal relationship that exits mingled with the departments. Jason Biskes job as director was to improve the sales process and increase revenue in the sales department. As a result he increased revenue by 24 percent. He besides rolled out a process called Sales Pro which would make the sales process simpler by focusing on relationships. Even though his styles motivated employees, he used co mmunication through push-down stack emails mostly. On a daily basis, you would receive several reports on how the company is profiting. At my career train no one understood how we were contributing to these successes. Jason would get you excited to make money but somewhere in there the leadership failed.According to Moorhead and Griffin (1998) employee motivation and ability jointly contribute towards employee performance and the most challenging task of the managers is to motivate employee to execute the utmost of their ability. (Iqbal). When you have middle managers that are not as excited about their jobs, it is hard to keep the customer service reps motivated to sale the product or meet numbers when the objectives are not clear. In an organization, an individual has to be seen as a contributor. Most importantly, you have to keep your employees motivated. Most people never make it to the top because they are successful at being a doer instead of being a leader. Leadership is m uch about inspiration, about guidance, about communication and building trust among the team. commission is probably the day-to-day cartroad of an organization. It is about developing and organizing aspects of your businesses and running those businesses (Toor, 2011). Some best practices that organizational leaders raise follow are 1. Accept feedback from the people that work with you.No one knows best other than the people that deal with the customers every day. Some of the most successful companies are profitable because the organizational leader listened to what the employees shared. There is value in shared values. Secondly, try a crazy idea every now and then. Employees like creativity and a challenge to keep them on their toes. Lastly, show courage. Effective leaders sometimes have to issue orders whether or not it means they are popular or not. If you are leading effectively then your team will support you. Leaders are made, not born. I consider leadership as something lon g term with a clear vision of what to achieve. Management, however, is more about function its short-term and involves setting a target and achieving it.Diversity is not only important to the work environment and the business but it can also have some legal ramifications if not followed properly. Workplace Diversity refers to the variety of differences between people in an organization. The roots of diversity does not begin to range from race, gender, ethnic group, age, personality, educational footing etc., rather it begins from perception of the employees towards each other (Andrew Patrick, 2011). Ccompanies that embrace employees from different cultural backgrounds, experiences and even countries are better positioned to succeed in this century. Hiring a diverse workforce helps a company stay in entry with employment laws and build workplaces that are more inclusive. It also assists employees in reaching their fullest potential.When hiring and managing employees from different cultures and backgrounds it can be challenging, but it can also be very rewarding. Diversity is not a photo opportunity. Anybody can recruit anybody. Keeping people is the challenge (Sreedhar, 2011). Most corporations have diversity council which allows you to manage diversity globally therefore allowing others to learn from different perspectives and cultures. From a business perspective, companies have become more innovative requiring magnification into global territories. It requires them to move people as well as products around. With that being said, a company must be able to understand international customers, their commerce and their competition better than before.Works CitedAndrew Patrick, H. (2011). Knowledge Workers human ecology and Workplace Diversity. Journal Of Marketing Management, pp. 2(2), 38-73. Buhler, P. M. (n.d.). The evolving leader of today. Supervision. pp. 59(12), 16. . Iqbal, J. Y. (n.d.). EMPLOYEE MOTIVATION IN MODERN ORGANIZATION A polish OF 12 YEARS. Interdisciplinary Journal Of Contemporary Research In Business,. pp. 4(3), 692-708. Lund, S. M. (2012). Preparing for a new era of familiarity work. pp. Mckinsey Quarterly, (4), 103-110. Sreedhar, U. (2011). Workforce Diversity and HR Challenges. Advances In Management. pp. 4(10), 33-36. Toor,S. (2011). Differentiating Leadership from Management. An Empirical Investigation of Leaders and Managers. Leadership Management In Engineering, pp. 11(4), 310. doi10.1061/(ASCE)LM.1943-5630.0000138.
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